Short Term Property Enquiries and Bookings
We Take Your Enquiry and Booking Management to the next level.
We Bring in More Revenue
Our Booking Management Team Does Exactly That.
We understand your guests can choose from countless properties to book. Images start that journey. Customer Service secures that booking.
Boost your Bookings
Simplify Enquiries and Bookings for Property Owners and Tenants
We have a team of customer service agents that respond to enquiries, answering questions about extra linen, beds or even their favourite coffees! We work with your on ground team or our local H.E.R.O's. to attract the perfect guests for your property.
If you are ready to pass over the reigns of your property, we will respond to your guests typically within just 15 minutes!
24/7 Support
Your guests can access our support team around-the-clock for prompt customer assistance.
Professional Communication
We provide clear, timely communication to your guests. Pre, Post and During their stay.
Helpful Support Team
Support from real humans! Our team support your guests, answering their questions promptly.
Reduced Cancellations
Our proactive communication reduces cancellations and boosts 5* reviews, increasing your property income.
We Offer Full Airbnb Management (& Yes, other STA Channels Too!)
You can relax knowing your property is taken care of. And you can block out your own property when it suits.
Online Management
Guest Management
Low Fee - Great Savings
Fair fees; Pay one low % or fixed flat fixed fee.
Fixed Flat Fee? No Problem!
We are proud of our industry leading fees and don't hide them.
Explore dynamic marketing strategies for your holiday home, coupled with your own website with 0% commission & booking fees.
Paid Directly By The Online Travel Agencies
Why should your Airbnb property management company hold your earnings? We don't agree with it. If you choose our fixed flat fee (costing less than 2 cups of coffee a day!) we don't. The OTAs pay you directly. Don't let others skim your profit. With us, you are always in control. (Ps our fees for a typical home are under 9% commission)
Manage Your Enquiries and Bookings
Our dedicated team handles all your enquiries and bookings, as well as managing guest communications promptly & professionally, ensuring a smooth & efficient booking process. Our average response time is under 15 minutes. ( & we actively restrict auto booking to protect your property).
Marketing & Exposure
Our optimised listings and dynamic pricing strategies ensure your property stands out, attracts more bookings, and achieves higher rental rates. Let us enhance your property's visibility and appeal, driving increased revenue and occupancy across multiple OTAs (not just one or two like our competitors)
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Price Optimisation
Using data-driven analysis and market trends, we adjust your rental rates in real-time to maximise revenue and occupancy. Our dynamic pricing strategy ensures your property remains competitive and attracts bookings, while also adapting to fluctuations in demand and seasonal trends.
Guest Experience
Guest experiences start prior to their stay. This is why we actively communicate with guests, not only answering any questions they may have but also letting them know we are looking forward to their visit, checking with them during their stay (and addressing any concerns they may have) and then following up afterwards to ensure 5* reviews wherever possible.
Property Care
Whilst we leave cleaning to our growing network of H.E.R.Os or work directly with your own cleaner, our tasks management software and request for photos means that we can help ensure your property is cared for like you would care for it. We can then use this information to help support claims in the unlikely event of damage being caused by a guest.
Direct Booking Functionality
Direct bookings are a great way to immediately earn more. Attract guests through the typical channels, but have them book again using your own website. This saves you around 14% in commission fees from the OTAs. Simply let guests know of your site during their stay (we recommend business cards or in information guides provided.)
Google Vacation Rentals / Google Hotel Listing
We work with Google Vacation Rentals / Google Hotels where possible, to have your property listed at the top of search results when guests are looking at prices for your accommodation. Increasingly guests search on OTA's and then go to Google for more information. Capitalise on this trend with Manatili. Service delivered by Google and subject to their T&Cs.
Our 'holiday let' Management Services
More Than Just Airbnb Management. We Deliver A Full Short Term Accommodation Management Solution
We believe in delivering the best possible experience to property owners and their visitors. Here is a small snippet of what we do,
Live & On-Boarded
Within 7 Days
We List You On Multiple Platforms
(Not Just AirBnb)
Professional Photography
Available (& Yours To Keep)
Guest Verification and Vetting
(ID & Previous Stays*)
Free Direct Booking Website
(No Commission!)
Average Guest Response Time
Just 15 minutes
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Price Optimisation
Against Comparable Properties
(Not Just The Area)
Google Vacation Rental Integrated
Leverage Google To Attract More Direct Bookings
Trust Manatili to generate you more Airbnb property management revenue and protect your greatest asset.
We adopt leading techniques & strategies to increase your revenue whilst never limiting the nights you can use the property.
At Manatili, we know first impressions are everything. We ensure a smooth start to every guest's stay. But it's more than just taking reservations—our comprehensive service is designed to safeguard your property and enhance your investment.
How do you handle guest inquiries and booking confirmations?
Our team diligently manages guest inquiries, providing thorough details and addressing all questions. We take extra care with verification steps to ensure safety and quality—no automatic bookings. Once a booking is confirmed, we send personalised confirmations and pre-arrival instructions for a smooth check-in process.
How do you optimise property listings to attract more bookings?
We optimize property listings with professional photography, compelling descriptions, and targeted keywords to ensure your property shines on major booking platforms. By highlighting unique features and amenities, and employing dynamic pricing strategies, we keep your property competitively priced and appealing to guests.
Optimising property listings to attract more bookings involves several strategic steps:
1. Professional Photography: High-quality, well-lit photos showcasing the best features of your property are crucial. They should capture the essence of the space and make it inviting.
2. Compelling Descriptions: We write clear, engaging descriptions that highlight the unique aspects of your property. Mention any amenities, local attractions, and conveniences.
3. Dynamic Pricing: Using pricing strategies that reflect demand fluctuations. We consider seasonality, local events, and competition.
4. Optimal Listing Titles: By creating catchy, descriptive titles that grab attention and include key details like location, standout amenities, or unique property features we generate clicks.
5. Amenities and Features: Clearly listing all amenities and special features. Details like Wi-Fi speed, workspace suitability, or family-friendly elements to make your listing more attractive to specific groups of travellers.
6. Guest Reviews: We actively encourage guests to leave positive reviews . High ratings and recent reviews can significantly boost your property's visibility and attractiveness.
7. SEO Strategies: Did you know search engine optimisation techniques can help improve your listing’s visibility on platforms like Airbnb or Booking.com? This includes using relevant keywords, updating content regularly, and ensuring your listing is complete and accurate.
8. Responsive Communication: Responding promptly to inquiries and booking requests is an area we excel at. Fast and friendly communication can influence a potential guests' decision to book.
9. Regular Updates: We keep your listing up-to-date with any new amenities, renovations, or changes in the local area that could enhance a guest's stay.
10. Analytics: We review performance analytics to understand what works and what doesn’t. We then adjust your strategy based on data insights.
How do you process payments and handle cancellations?
We process payments and handle cancellations with a strategy that emphasizes both owner and guest benefits. While we recognize that most bookings come through Online Travel Agencies (OTAs)—which often involve additional fees—we uniquely offer all our clients their own direct booking site. This direct option is commission-free, enhancing profitability for property owners. On this platform, we can provide early bird discounts and more flexible cancellation policies. This approach not only optimises revenue but also enriches the booking experience by bypassing extra OTA charges.
Effortless Bookings, Happier Customers
Empower Your Business with Our Booking Expertise
We enhance revenue for property owners in New Zealand by ensuring an effortless booking experience for guests through expert management of Airbnb properties, short-term rentals, and holiday lets. Our tailored approach includes streamlined processes that not only simplifies guest interactions but also maximises occupancy rates. By choosing Manatili, property owners benefit from efficient operations and superior guest satisfaction, leading to repeat bookings and increased profitability.
Feedback From Those Who We Have Hosted:
We take pride in delivering exceptional property management services that exceed our clients' expectations. Here are some testimonials from guests who have stayed in a Manatili managed property. We work hard to create returning guests.
Get A Free Airbnb Property Appraisal - See How Much More You Can Earn
We are dedicated to simplifying your New Zealand Short Term (AirBnB) property management experience. With expert care and attention to detail, we handle every aspect of your property, while also increasing your revenue.
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Made with ❤️ by the team at Manatili.com Helping Property Owners Maximise their Revenue.
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Manatili is a trading name of 1768 Degrees Ltd